Frequently Asked Questions (FAQ)

General Questions

1. What is Watershot?
Watershot is an innovative organization dedicated to monitoring and improving water quality in rivers, lakes, oceans, and other waterways. Using satellite-based spectral analysis and direct water sampling, Watershot tracks nitrate, Chlorophyll, turbidity and E. coli levels, helping industries, communities, and environmental agencies manage water quality effectively.

2. What waterways does Watershot monitor?
Watershot monitors a variety of waterways, including:

3. How does Watershot work?
Watershot combines two powerful methods:

The data is analyzed within 24 hours of satellite overflights, allowing for rapid identification of water quality issues.

4. Who founded Watershot?
Watershot was founded by:

Services and Technology

5. What specific contaminants does Watershot track?
Watershot focuses on monitoring nitrate and E. coli levels in waterways. These contaminants are critical indicators of water quality and ecosystem health.

6. How often is data collected?
Satellite flyovers occur every five days, depending on weather conditions (e.g., cloud cover). Data is analyzed within 24 hours of collection, ensuring timely insights.

7. Why use satellite technology for water monitoring?
Satellite-based spectral analysis allows for:

8. How accurate is the data provided by Watershot?
Watershot combines satellite data with direct sampling to ensure high levels of accuracy. The use of advanced algorithms and evidence-based analysis further enhances data reliability.

9. Can Watershot’s services be applied globally?
While Watershot currently focuses on New Zealand waterways, the technology and methods are adaptable to other regions globally.

Sustainability and Ethics

10. How does Watershot contribute to sustainability?
Watershot supports sustainable river ecosystems by:

11. Does Watershot adhere to ethical guidelines?
Yes, Watershot follows a strict code of ethics to ensure:

Customer Support and Policies

12. How can I get started with Watershot’s services?
You can contact Watershot directly via email or the contact form on our website. Our team will guide you through the process of accessing data or setting up monitoring for your waterways.

13. What happens if I suspect a privacy breach?
Watershot is committed to protecting your personal information. If you suspect a privacy breach, please contact us immediately at contact@watershot.science. You can also report concerns to the Office of the Privacy Commissioner in New Zealand.

14. Does Watershot comply with New Zealand privacy laws?
Yes, Watershot complies with the Privacy Act 2020 and ensures that all data handling practices are lawful and transparent. For more details, please refer to our Privacy Policy.

Technical Questions

15. Does cloud cover affect satellite data collection?
Yes, cloud cover can limit the effectiveness of satellite data collection. However, data is collected as frequently as possible, with flyovers scheduled every five days.

16. How does Watershot help prioritize water quality testing?
Watershot’s data identifies “hotspots” where contamination levels are highest. This allows agencies and stakeholders to focus resources on areas that need immediate attention.

17. Is training available for using Watershot’s data?
Yes, Watershot offers resources and guidance to help users interpret and apply the data effectively. Contact us to learn more about training options.

Contact and Additional Information

18. How can I contact Watershot?
You can reach us via:

19. Does Watershot offer educational resources?
Yes, Watershot provides free e-learning tools and educational resources to help industries, communities, and agencies learn about water quality monitoring and management.

20. Can I visit Watershot’s offices?
Watershot operates primarily online but welcomes inquiries via email or phone. For in-person meetings, please contact us in advance to schedule an appointment.